Frequently Asked Questions

1. What is Ornarobe?
Ornarobe is a premium fragrance brand, creating luxurious, long-lasting perfumes for every style and personality.

2. What products does Ornarobe offer?
We currently specialize in perfumes and Eau de Parfums.

3. How can I place an order?
You can order directly through our website or via WhatsApp/Instagram for personalized assistance.

4. What payment methods are accepted?
We accept:

  • Cash on Delivery (COD)

  • Online payments via our website

5. Do you ship internationally?
Currently, Ornarobe ships within Pakistan only. International shipping may be available in the future.

6. How long does delivery take?
Delivery typically takes 2–5 business days within Pakistan. Remote areas may take slightly longer.

7. Can I return or exchange a perfume?

  • Opened bottles cannot be returned due to hygiene reasons.

  • For unopened bottles, contact our support team within 7 days of delivery.

8. Are Ornarobe perfumes safe for skin?
Yes! Our perfumes are formulated with high-quality ingredients suitable for most skin types. We recommend a small patch test if you have very sensitive skin.

9. How should I apply perfume for best results?
Spray on pulse points like wrists, behind the ears, and the neck. Avoid rubbing the fragrance into your skin to preserve its longevity.

10. How should I store Ornarobe perfumes?
Keep bottles in a cool, dry place, away from sunlight, heat, and humidity to maintain fragrance quality.

11. Do you offer gift packaging?
Yes! Ornarobe perfumes come in a luxurious box, and custom gift wrapping can be arranged on request.

12. How can I contact Ornarobe support?

  • WhatsApp: +923390200055

  • Email: ornarobeuk@gmail.com